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Trust and knowledge sharing in diverse global virtual teams

Pinjani, Praveen ; Palvia, Prashant

Information & management, 2013-06, Vol.50 (4), p.144-153 [Periódico revisado por pares]

Kidlington: Elsevier B.V

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Título:
Trust and knowledge sharing in diverse global virtual teams
Autor: Pinjani, Praveen ; Palvia, Prashant
Assuntos: Applied sciences ; Collaboration ; Collaborative technology ; Computer science; control theory; systems ; Exact sciences and technology ; Global virtual teams ; Information sharing ; Information systems. Data bases ; Information technology ; Knowledge management ; Knowledge sharing ; Memory organisation. Data processing ; Mutual trust ; Regression analysis ; Software ; Studies ; Trust ; Virtual offices ; Virtual teams
É parte de: Information & management, 2013-06, Vol.50 (4), p.144-153
Descrição: Global virtual teams (GVTs) allow organizations to improve productivity, procure global knowledge, and transfer best practice information instantaneously among team members. GVTs rely heavily on IT and have little face-to-face interaction, thereby increasing problems resulting from geographic barriers, time language, and cultural differences, and inter-personal relationships. The purpose of our study was to design a normative framework that would assist organizations in understanding the relationship between diversity, mutual trust, and knowledge sharing among GVTs, with additional focus on understanding the moderating impact of collaborative technology and task characteristics. Empirical data was collected from 58 GVTs and analyzed using a Hierarchical Multiple Regression technique. Results showed that in GVTs, deep level diversity has a more significant relationship with team processes of mutual trust and knowledge sharing than visible functional level diversity. This relationship is moderated by the collaborative capabilities of available technology and levels of interdependence of the task. Furthermore, knowledge sharing and mutual trust mediate the relationship between diversity levels and team effectiveness.
Editor: Kidlington: Elsevier B.V
Idioma: Inglês

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Trust and knowledge sharing in diverse global virtual teams

Pinjani, Praveen ; Palvia, Prashant

Kidlington: Elsevier B.V

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