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"Afinando" a comunicação entre pares para melhorar a compreensão da mensagem do designer

Leite, Leticia Lopes ; Silveira, Milene Selbach

Proceedings of the 10th Brazilian Symposium on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction, 2011, p.139-148

Porto Alegre, Brazil, Brazil: Brazilian Computer Society

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  • Título:
    "Afinando" a comunicação entre pares para melhorar a compreensão da mensagem do designer
  • Autor: Leite, Leticia Lopes ; Silveira, Milene Selbach
  • É parte de: Proceedings of the 10th Brazilian Symposium on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction, 2011, p.139-148
  • Descrição: This study aims to investigate ways to facilitate and encourage the resolution of doubts in help systems in pairs to collaborative environments for teaching. It is founded on two pillars: support systems, because it is considered that these resources are the best way to explain a system to user, and using expressions of communicability, coming from the Semiotic Engineering, because it is assumed that they can facilitate the identifying and solving doubts. This article presents a set of expressions of communicability to be used in the help system in pairs, as well as experiments for their definition. Moreover, it presents an architecture and a software prototype that enables the use of this set of expressions.
  • Editor: Porto Alegre, Brazil, Brazil: Brazilian Computer Society
  • Idioma: Inglês

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