Flexibility in business process management an actor-network theory approach
João Porto de Albuquerque Marcelo Henrique de Araujo; Americas Conference on Information Systems - AMCIS 2011 (17. 2011 Detroit, Michigan)
Proceedings Atlanta, Ga : Association for Information Systems, 2011Atlanta, Ga Association for Information Systems 2011
Acesso online. A biblioteca também possui exemplares impressos.
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