The Conversational Role of Electronic Guidebooks
Woodruff, Allison ; Szymanski, Margaret H. ; Aoki, Paul M. ; Hurst, Amy Abowd, Gregory D. ; Brumitt, Barry ; Shafer, Steven A.
Lecture notes in computer science, 2001, p.187-208 [Periódico revisado por pares]Berlin, Heidelberg: Springer-Verlag
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