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Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies

Hipp, Christiane ; Grupp, Hariolf

Research policy, 2005-05, Vol.34 (4), p.517-535 [Periódico revisado por pares]

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Título:
Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologies
Autor: Hipp, Christiane ; Grupp, Hariolf
Assuntos: Economic analysis ; Innovation diffusion ; Innovation in services ; Innovations ; Knowledge transfer ; Manufacturing ; Measurement techniques ; Research and development ; Service industries ; Service industry ; Service sector ; Studies ; Typology of services
É parte de: Research policy, 2005-05, Vol.34 (4), p.517-535
Notas: ObjectType-Article-2
SourceType-Scholarly Journals-1
ObjectType-Feature-1
content type line 23
Descrição: There is evidence that the notion of innovation, well established in the manufacturing sector, cannot simply be transposed to the service sector. This article deals critically with existing measurement concepts derived from manufacturing, and introduces a new typology with a view to obtaining a better understanding of innovation in services. Selected results from the German innovation survey are analysed in order to support the conceptual findings and to identify potential improvements. Special attention is directed towards the inclusion of knowledge-intensive business services that are of particular importance for innovation processes.
Editor: Amsterdam: Elsevier B.V
Idioma: Inglês

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