Evaluation of business process management BMP in the context of a national support program fot the state exchequer
Maria Aparecida Gouvêa Francisco Sobreira Netto; João Eduardo Ferreira; Annual Conference of POMS (17. 2006 Boston)
OM in the new world uncertainties Miami : Production and Operations Management Society, 2006Miami Production and Operations Management Society 2006
Localização: FEA - Fac. Econ. Adm. Contab. e Atuária (CD 383 ) e outros locais(Acessar)