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A Review of Living Lab Research and Methods for User Involvement
Huang, Judy Hong ; Thomas, Elisa
Technology innovation management review, 2021-01, Vol.11 (9/10), p.88-107
[Periódico revisado por pares]
Ottawa: Talent First Network
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Título:
A Review of Living Lab Research and Methods for User Involvement
Autor:
Huang, Judy Hong
;
Thomas, Elisa
Assuntos:
bibliometric analysis
;
Bibliometrics
;
co-creation
;
Collaboration
;
Empirical analysis
;
Innovations
;
literature review
;
living lab
;
R&D
;
Research & development
;
Trends
;
user involvement
;
User needs
;
Value creation
É parte de:
Technology innovation management review, 2021-01, Vol.11 (9/10), p.88-107
Descrição:
Living lab initiatives attempt to solve challenges by stimulating innovative collaboration and outcomes, which unfold in multifarious activities. This study investigates the progress of Living lab research over time. It explores its current trends, along with methods and tools used by Living labs for user involvement. By employing a two-step approach, the study first presents a bibliometric analysis of 535 publications, including detection of convergence towards areas like the aging problem of societies, smart cities, and overall sustainability. Urban Living lab clusters have been growing rapidly and forming their own research domain. Subsequently, a review of 42 empirical papers explores the methods and tools adopted by Living labs for user involvement during the innovation process. We categorize the methods into the following eight groups: 1) Structured interaction, 2) Flexible interaction, 3) Extended network, 4) Special actors, 5) Learning and engaging, 6) Design approaches; 7) Techniques, 8) Operational guidelines. The study contributes both to theoretical and practice-oriented Living lab research and offers potential support especially to practitioners.
Editor:
Ottawa: Talent First Network
Idioma:
Inglês
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