Intelligent help in a one-shot dialog: a protocol study
Aaronson, Amy ; Carroll, John M. Tanner, Peter P. ; Carroll, John M.
Conference on Human Factors in Computing Systems: Proceedings of the SIGCHI/GI conference on Human factors in computing systems and graphics interface : Toronto, Ontario, Canada; 05-09 Apr. 1987, 1986, p.163-168New York, NY, USA: ACM
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