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Transformação do Contrato Psicológico no Contexto da Privatização: Estudo de Casos

Wetzel, Ursula

Revista de administração contemporânea, 2001-01, Vol.5 (spe), p.217-235 [Periódico revisado por pares]

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Título:
Transformação do Contrato Psicológico no Contexto da Privatização: Estudo de Casos
Autor: Wetzel, Ursula
Assuntos: Contract negotiations ; Human resources ; MANAGEMENT ; Management of change ; Service industries ; Studies
É parte de: Revista de administração contemporânea, 2001-01, Vol.5 (spe), p.217-235
Descrição: This study describes the transformation of the psychological contract in the case of two service companies, privatized in the years of 1997 and 1998. Data were collected through 42 in-depth interviews conducted in two states in the South and one state in Southeast Brazil. The interviews occurred in all hierarchical levels, including two human resources top managers, 17 middle managers and 23 white and blue collar employees. According to Rousseau's model (1996), four stages of the transformation process were identified: challenging of the old contract, preparation for change, new contract generation, and living in the new contract. According to the study, transformation of the psychological contract requires understanding not only to those aspects related to explicit or implicit promises, but also the external aspects to the contract such as trust, changes in the firm's external environment (competition, labor market), and changes in the internal environment (organizational culture, technology).
Editor: Rio de Janeiro: Associação Nacional de Pós-Graduação e Pesquisa em Administração
Idioma: Português

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