It takes two to tango: a multidisciplinary bibliometric review across six decades of dyadic service encounter research

Walker, David D. ; Kim, Su Kyung (Irene) ; van Jaarsveld, Danielle D. ; Restubog, Simon Lloyd D. ; Marrone, Mauricio ; Lagios, Constantin ; Mehdipour, Arman Michael

Journal of service management, 2023-12, Vol.34 (5), p.970-994 [Periódico revisado por pares]

Emerald Publishing Limited

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