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Measurement Artifacts in the Assessment of Counterproductive Work Behavior and Organizational Citizenship Behavior: Do We Know What We Think We Know?

Spector, Paul E ; Bauer, Jeremy A ; Fox, Suzy Kozlowski, Steve W. J

Journal of applied psychology, 2010-07, Vol.95 (4), p.781-790 [Periódico revisado por pares]

Washington, DC: American Psychological Association

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Título:
Measurement Artifacts in the Assessment of Counterproductive Work Behavior and Organizational Citizenship Behavior: Do We Know What We Think We Know?
Autor: Spector, Paul E ; Bauer, Jeremy A ; Fox, Suzy
Kozlowski, Steve W. J
Assuntos: Adolescent ; Adult ; Assessment ; Behavioural psychology ; Bias ; Biological and medical sciences ; Citizenship ; Correlation analysis ; Employee Performance Appraisal - standards ; Employee Performance Appraisal - statistics & numerical data ; Employment - psychology ; Female ; Fundamental and applied biological sciences. Psychology ; Human ; Humans ; Job Satisfaction ; Male ; Measurement ; Methodology ; Middle Aged ; Occupational psychology ; Organizational Behavior ; Organizational behaviour ; Organizational Citizenship Behavior ; Organizational citizenship behaviour ; Organizational Commitment ; Organizational culture ; Personnel Loyalty ; Psychological effects ; Psychological Tests ; Psychology. Psychoanalysis. Psychiatry ; Psychology. Psychophysiology ; Research methods ; Social Behavior ; Stress, Psychological - psychology ; Studies ; Supervisors ; Surveys and Questionnaires ; Work - psychology ; Work behaviour ; Work condition. Job performance. Stress ; Workplace - organization & administration ; Workplace - psychology ; Young Adult
É parte de: Journal of applied psychology, 2010-07, Vol.95 (4), p.781-790
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Descrição: An experiment investigated whether measurement features affected observed relationships between counterproductive work behavior (CWB) and organizational citizenship behavior (OCB) and their relationships with other variables. As expected, correlations between CWB and OCB were significantly higher with ratings of agreement rather than frequency of behavior, when OCB scale content overlapped with CWB than when it did not, and with supervisor rather than self-ratings. Relationships with job satisfaction and job stressors were inconsistent across conditions. We concluded that CWB and OCB are likely unrelated and not necessarily oppositely related to other variables. Researchers should avoid overlapping content in CWB and OCB scales and should use frequency formats to assess how often individuals engage in each form of behavior.
Editor: Washington, DC: American Psychological Association
Idioma: Inglês

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Measurement Artifacts in the Assessment of Counterproductive Work Behavior and Organizational Citizenship Behavior: Do We Know What We Think We Know?

Spector, Paul E ; Bauer, Jeremy A ; Fox, Suzy Kozlowski, Steve W. J

Washington, DC: American Psychological Association

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