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Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology

Matusik, Sharon F ; Mickel, Amy E

Human relations (New York), 2011-08, Vol.64 (8), p.1001-1030 [Periódico revisado por pares]

London, England: SAGE Publications

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Título:
Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology
Autor: Matusik, Sharon F ; Mickel, Amy E
Assuntos: Access ; Adoption ; Attitudes ; Clustering ; Communication ; Connectivity ; Expectation ; Family ; Friendship ; Human relations ; Information and communication technologies ; Information users ; Micro to mainframe links ; Mobile phones ; Motivation ; New technology ; Organization theory ; Product development ; Qualitative research ; Responsiveness ; Social organization ; Sociology ; Sociology of communication and mass media. Sociolinguistics ; Sociology of knowledge and sociology of culture ; Sociology of work ; Sociology of work and sociology of organizations ; Technology ; Work environment ; Work organization. Working relations
É parte de: Human relations (New York), 2011-08, Vol.64 (8), p.1001-1030
Notas: ObjectType-Article-2
SourceType-Scholarly Journals-1
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Descrição: In this qualitative study, we examine how converged mobile devices (e.g. BlackBerries, Treos, and iPhones) are experienced by users of this contemporary connectivity technology. Perhaps not surprisingly, users experience similar pressures to be accessible and responsive; however, the sources of these expectations extend beyond those internal to organizations to include sources external to organizations (e.g. family, friends, industry, CMD-user community, and society in general). Users’ reactions to responsiveness-accessibility pressures differ in this study, clustering into three different categories — ‘enthusiastic,’ ‘balanced,’ and ‘trade-offs.’ Further analyses reveal three emergent factors influencing users’ reactions: the number of expectation sources; specificity of the sources; and adoption motives. Our research builds on technology and work studies to include factors that are related to heterogeneity in interpretations and enactments. Moreover, findings suggest that in the context of this connectivity technology, the role of the organization may not be as central as it has been in many other studies of technology and work.
Editor: London, England: SAGE Publications
Idioma: Inglês

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Embracing or embattled by converged mobile devices? Users’ experiences with a contemporary connectivity technology

Matusik, Sharon F ; Mickel, Amy E

London, England: SAGE Publications

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