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Peak how great companies get their mojo from Maslow
Chip Conley
San Francisco Jossey-Bass c2007
Localização:
ESALQ - Biblioteca LES
(658.0019 C752p 103778 )
(Acessar)
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Título:
Peak how great companies get their mojo from Maslow
Autor:
Chip Conley
Assuntos:
Psychology, Industrial
;
Self-actualization (Psychology)
;
Employee motivation
;
Success in business
;
PSICOLOGIA ORGANIZACIONAL
;
AUTOGESTÃO
;
MOTIVAÇÃO DO EMPREGADO
;
SUCESSO NOS NEGÓCIOS
Notas:
Includes bibliographical references (p. 245-252) and index
Descrição:
Toward a psychology of business -- Karmic capitalism -- The relationship truths -- Creating base motivation -- Creating loyalty -- Creating inspiration -- Creating satisfaction -- Creating commitment -- Creating evangelists -- Creating trust -- Creating confidence -- Creating pride of ownership -- The heart of the matter -- Creating a self-actualized life
After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors. Part memoir, part theory, and part application, the book tells of Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how readers can bring about similar changes in their work and personal lives. Conley explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture
Editor:
San Francisco Jossey-Bass
Data de criação/publicação:
c2007
Formato:
xii, 274 p ill 24 cm.
Idioma:
Inglês
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