Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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Material Type: Artigo
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Determinants of customer satisfaction with service encounterAriana Nefat ; Nika PausTržište, 2008-12, Vol.20 (2), p.195-210 [Periódico revisado por pares]Faculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations)Texto completo disponível |
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Material Type: Artigo
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Odrednice zadovoljstva korisnika susretom s uslugomNefat, Ariana ; Paus, NikaTržište, 2008-12, Vol.20 (2), p.195-210 [Periódico revisado por pares]CROMAR (Hrvatska zajednica udruga za marketing) i Ekonomski fakultet ZagrebTexto completo disponível |