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Material Type: Ata de Congresso
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Modern Service Industry in Tianjin: Problem, System Construction and MeasuresLiu, Shuhan Zhou, MarkEducation and Management, p.185-191 [Periódico revisado por pares]Berlin, Heidelberg: Springer Berlin HeidelbergTexto completo disponível |
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Material Type: Ata de Congresso
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Professional Services Automation: Exploration of Benefits for OrganizationsDevanney, Peyton ; Quilliam, Will ; DuVal, Charles W ; Santos, Noema "Amy"International Conference on Accounting and Finance (AT). Proceedings, 2016, p.79Singapore: Global Science and Technology ForumTexto completo disponível |
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Material Type: Ata de Congresso
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The Dispositional Attribution of Customer Satisfaction through the Juxtaposition of QFD Aand Servqual in Service Industry DesignMohamed Sahari, Khairul Salleh ; Hasini, Hasril ; Megat Hamdan, A.M. ; Syahmi, A.Z Sofian, M. ; Nik Hisyamudin, M.N. ; Mohd Faizal, M.B. ; Al Emran, I. ; Mohd Azlis Sani, Md J. ; Amir, K. ; Ahmad Mubarak, T.A. ; Mohd Rasidi, I. ; Izzuddin, Z.MATEC Web of Conferences, 2017, Vol.135, p.34 [Periódico revisado por pares]Les Ulis: EDP SciencesTexto completo disponível |
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Material Type: Ata de Congresso
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Research on Service Industry Network Structure based on Social Network AnalysisLiang, Xuedong ; Zhang, Yangjingjing ; Lu, Yue ; Liu, Canmian2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 2018, p.1613-1617IEEETexto completo disponível |
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Material Type: Ata de Congresso
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Foreign Firms' Perspectives on Investing in the Services Sector in Malaysia: An Exploratory StudyNoh, Nirwan ; Yean, Tham SiewInternational Conference on Qualitative and Quantitative Economics Research (QQE). Proceedings, 2013, p.104Singapore: Global Science and Technology ForumTexto completo disponível |
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Material Type: Ata de Congresso
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THE QUALITY OF VOLUNTARY CORPORATE SOCIAL RESPONSIBILITY DISCLOSURE EFFECT ON THE FIRM VALUE OF SERVICE COMPANIES LISTED IN THE INDONESIAN STOCK EXCHANGEKarim, Nina Karina ; Mukhtaruddin ; Marwah, Taufiq ; Abukosim ; Saftiana, YuliaInternational Conference on Accounting and Finance (AT). Proceedings, 2013, p.39Singapore: Global Science and Technology ForumTexto completo disponível |
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Material Type: Ata de Congresso
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A Study of Parental Interests and Motivation for Home Education in Russia and in the United StatesRamil GarifullinARPHA proceedings, 2019, Vol.1, p.1361-1370 [Periódico revisado por pares]Pensoft PublishersTexto completo disponível |
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Material Type: Ata de Congresso
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IT-ITeS sector's export performance - A comparative study using regressionVighnesh, K. Saai ; Pavithra, A. ; Prakash, J. Poorna ; Sangeetha, G.2015 IEEE International Conference on Computational Intelligence and Computing Research (ICCIC), 2015, p.1-4IEEETexto completo disponível |
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Material Type: Ata de Congresso
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Exploring Consumer Forgiveness in Service FailuresTsarenko, Yelena ; Strizhakova, YuliyaAdvances in Consumer Research, 2011, Vol.38, p.1 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |
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Material Type: Ata de Congresso
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Suffering in Silence: Close Customers' Reluctance to Complain Damages Service RelationshipsUmashankar, Nita ; Ward, MorganAdvances in Consumer Research, 2013, Vol.41, p.1 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |